The Word & Brown Companies Again Achieve HITRUST CSF® Certification to Further Mitigate Risk in Third-Party Privacy, Security, and Compliance

The Word & Brown Companies (Word & Brown Insurance Administrators, Inc. and CHOICE Administrators Insurance Services, Inc.) today announced that it has again earned Certified status for information security by HITRUST. Word & Brown and CHOICE Administrators first earned HITRUST CSF Certification in 2018.

HITRUST CSF Certified™ status demonstrates that certain systems used by Word & Brown and CHOICE Administrators have met key regulatory requirements and industry-defined requirements, and that they are appropriately managing risks. This achievement places The Word & Brown Companies in an elite group of organizations worldwide to earn this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST CSF Certification helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“We are very excited to earn HITRUST CSF Certification for a second consecutive time,” said Word & Brown co-founder John M. Word III. “It’s the most prestigious security framework for our industry, and it represents a significant investment of both time and money on the part of our staff and organization.”

“We know if our systems are protected, our brokers and their clients are protected, and others doing business with us are also protected,” said Word & Brown co-founder Edward J. “Rusty” Brown, Jr. “Security breaches are a high risk for all Americans, and HITRUST CSF Certification demonstrates our commitment to keeping information safe.”

“Our certification is not just a semi-annual review, it’s a reflection of our ongoing commitment to meet higher security standards and stay ahead of evolving cyber threats,” stated Word.

“The HITRUST CSF Assurance Program is the most rigorous available, consisting of a multitude of quality assurance checks, both automated and manual,” said Bimal Sheth, Vice President of Assurance Services, HITRUST. “The fact that The Word & Brown Companies have achieved HITRUST CSF Certification attests to the high quality of their information risk management and compliance program.”

About Word & Brown and CHOICE Administrators

Headquartered in Orange, California, Word & Brown General Agency has a 36-year history of helping brokers address the diverse insurance and employee benefits needs of small and large businesses. Word & Brown delivers innovative sales tools, industry-leading quoting, personalized sales support, a commitment to helping brokers increase sales, and a pledge to “Service of Unequalled Excellence.” For more information, visit

CHOICE Administrators is the parent organization of CaliforniaChoice, the employee-choice private health exchange, and ChoiceBuilder, America’s first ancillary benefits exchange. Together, the two exchanges currently serve nearly 30,000 small businesses and more than 458,000 members.

For additional information about The Word & Brown Companies, visit


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