The Word & Brown Companies Achieve HITRUST CSF Certification

The Word & Brown Companies today announced selected systems* used by Word & Brown General Agency and CHOICE Administrators have earned Certified status for information security by HITRUST.

HITRUST CSF Certified status demonstrates the companies’ systems* have met key regulatory requirements and industry-defined requirements and is appropriately managing risk. This achievement places The Word & Brown Companies in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“HITRUST Certification is the most prestigious certifiable security framework for the health care industry,” said Jessica Word, president of the Word & Brown General Agency. “It was important for us to seek this certification for all of our customers and partners.”

“Earning this recognition represents more than a year of direct efforts and the culmination of several years of continuous development and security program enhancements,” said Ron Goldstein, president and chief executive officer at CHOICE Administrators. “It reflects our commitment to service in all aspects of our business.”

“The HITRUST CSF has become the information protection framework for the health care industry, and the CSF Assurance program is bringing a new level of effectiveness and efficiency to third-party assurance,” said Ken Vander Wal, Chief Compliance Officer, HITRUST. “The HITRUST CSF Certification is now the benchmark that organizations required to safeguard PHI are measured against with regards to information protection. By taking the steps necessary to obtain HITRUST CSF Certified status, The Word & Brown Companies are distinguished as an organization that people can count on to keep their information safe.”

About Word & Brown and CHOICE Administrators

A leader in distributing health benefit plan models and solutions to individuals and businesses, the Word & Brown General Agency works with premier insurers to deliver a comprehensive product portfolio – providing brokers with innovative sales tools, industry-leading quoting, personalized sales support, a commitment to helping brokers increase sales, and a pledge to “Service of Unequalled Excellence.” For more information, visit

CHOICE Administrators is the parent organization of the nation’s largest multi-carrier, small group private health exchange, CaliforniaChoice, and America’s first ancillary benefits exchange, Choice Builder. CHOICE Administrators’ programs are designed to extend greater access and choice to the health care purchasing experience. The company empowers enrollees to make more informed enrollment decisions, while providing sponsoring employers with the infrastructure to control their employee benefits budgets.

*The select systems used by Word & Brown Insurance Administrators, Inc. and CHOICE Administrators Insurance Services, Inc. that have earned the HITRUST CSF certification are Orion, Quotomatic, Pegasus, Choicebuilder, Doclink, Great Plains, Enterprise applications, and their supporting infrastructures.


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